frequently asked questions
We have compiled a few of the questions that we are commonly asked and trust that the answers are
useful in helping you to understand the Aroma Tours experience and how best to arrange your time with us.
What is the average number of people on an Aroma Tour?
Our tours are limited to 16 people with the exception of our Provence
Aromatherapy Retreat which is a little larger with a maximum of about 20 people.
What sort of people will I find on an Aroma Tour?
Our guests are friendly, free-spirited people from all over the world and to date
we have shared our Aroma Tours adventures with guests from over 30 different countries.
The normal age range of our guests is from 40 to 70 with the occasional
younger and older ( young at heart ) guests, traveling either individually,
as a couple, or as a small group of friends.
Please note: We are not able to accept children on tour.
Who will accompany us on tour?
All of our tours are personally escorted by either Robbi and/or Jim along
with local guides and special guests.
How will we be travelling about?
We mostly use an air-conditioned 26 seat luxury coach and arrange our itineraries to keep
travel to a minimum. Where appropriate we take internal flights to avoid long drives.
What type of accommodation will we be staying in?
You will stay in carefully selected specialty hotels, chateaux and resorts, chosen for their service, charm
and comfort. All rooms have private facilities and reflect the character of each destination.
The standard varies between tours from charming 3 star to luxurious
5 star with each room chosen to reflect our
desire to create an authentic, relaxing and enjoyable experience for you.
What will our meals be like?
Delicious food and wines are an integral part of each Aroma Tour. From finest gourmet cuisine to delicious
traditional fare, our meals are always colourful, authentic and flavoursome and are enjoyed in a leisurely fashion.
We are happy to cater for vegetarians and if you have specific dietary needs we will do our best to accommodate you.
How can I get pricing and itinerary details?
Simply visit our information request page and let us know which tours you would like us
to send you information about.
When I make an enquiry or booking is my privacy respected and protected?
How do I make a booking?
To make a tour booking, simply visit our booking request page where you
will be able to use our secure on-line facilities to reserve your place.
How do I pay the balance of my tour payment?
Once the final payment is due for the tour you are attending please visit
our final payment page where you
will be able to use our secure on-line facilities to complete your payment.
Is it possible to join more than one tour?
Yes. We routinely have people joining us for multiple tours in the same season.
How do I arrange my travel before and after the tour?
As we are joined by people from all over the world, your travel before and after our tours is not included in
our pricing structure. This gives you the freedom to choose the most appropriate travel options that suit your
plans and the awards program you belong to.
All of our rendezvous are arranged to be easily achieved either with the help of your travel agent, or for the
more adventurous, by booking your flights and connections directly with the airlines. Naturally we provide all
of the information and assistance that you ( or your agent ) will require.
Details of our rendezvous and finish locations and times are provided to help with your travel planning and we are
pleased to assist you with any questions you may have or with advice about your travel arrangements.
We are easily contactable either by email at email@example.com
or by phone on +61 3 5331 3254 ( afternoon/evening USA time zones, mornings from other countries ).
Please note: you need to replace the '+' in our phone number with your country's international dialling prefix:
from the USA/Canada it is 011 from most other countries it is 00.
If you would prefer us to give you a call to discuss your plans or for advice, please let us know the best time and
number to contact you on and it will be our pleasure to get back to you as soon as possible.
Guest comments from our Aroma Tours adventures can be found using the pull-down list below:-
You may also like to visit our picture gallery page where you can enjoy viewing the many
beautiful photos of our journeys.
© 1997-2016 Aroma Tours ® | P.O. Box 55N Ballarat 3350 Victoria Australia | p: +61 3 5332 3254 | e: firstname.lastname@example.org